What Our Customers Say:


ecommerce provided by Yahoo! Small Business






Dear customers:

We would like our valued customers, current and new, to know that changes have recently taken place that will now ensure exceptional & unprecedented service to all that come to us with vacuum needs. We are now under new management as Berrin Uygur is working hard to restore the company reputation, increase the level of customer service and re-establishing the integrity of our various internet sites. After a long legal battle, Vacuum Net LLC has been awarded the exclusive rights to former Vacuums24x7.com, including HooverPartStore.com, Vacuums24x7-KI.com, Vacuums24x7-SI.com. Should you have any concerns at all, or any difficulty with online ordering process on any of these sites, please contact us at 703-909-7818 from 10:00-4:00 EST. We will do our absolute best to resolve your issue as quickly as possible! And, if by chance you cannot find the specific part you are looking for, we would be glad to try to find it for you so just give us a call! We look forward to successful and satisfied relationships with all of our customers. Thank you for shopping with us.

Berrin Uygur


HooverPartStore.com, The Most Exclusive Hoover Vacuum Cleaner Part Store On The Internet is owned and operated by
Vacuum Net LLC, a Virginia Company.

Please contact us for for concerns about your order or any questions you may have about our products. Just send us an email at
 
 
Because of the large volume of orders we process every day; if you attempt to contact us by phone, or by mail, we cannot guarantee the adequacy of our response to you. Please send us an email.

Emails will be answered within 48 hours; 
Monday - Friday, 9AM - 5PM Eastern Time
 



Security and Privacy


PRIVACY: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. 

OUR PRIVACY POLICY: Vacuum24x7.Com

does not rent, sell, loan or share your personally identifiable

information with any third party without your consent. Except as otherwise permitted, we treat all your private information as strictly confidential. Should you opt in, we will send you monthly newsletters packed with helpful appliance repair and maintenance information and occasional promotional messages about our products and special offers. You can opt in or out of getting these messages at any time.

SECURITY:Yahoo! hosts this site and security of your information is provided by Yahoo!. You can review the Yahoo! security details here.


When you place an order, we need your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order as well as to notify you of your order status. Your credit card information will remain confidential. We will not share your personal information with any other organization.



Ordering


Payments: We accept credit card payments only (VISA, Mastercard, Discover, American Express). We charge your credit card account as we ship your order.
 



Order Processing: We download your orders every day except weekends and holidays. We keep an inventory that covers approximately 95% of our catalog. Therefore most orders are fulfilled within the next business day.
 

Out of stock items:When your order is downloaded from the store, we immediately check our stock to ensure your order can be processed. Where your item is not in stock, we will immediately order your item from one of our suppliers. If our suppliers cannot deliver your item to us within 2 business days, we will contact you to offer you the option of cancelling your order, ordering a substitute part, or to obtain your approval to wait for the part. We will have an estimated date when we contact you.

Cancellations: Our general policy is one of fairness. Each time an order is placed, Yahoo! charges our company a percentage of the total order amount. We also incur additional costs when we process the order, and when we respond to your cancellation request to locate the order, destroy any printed order documents, cancel the paid shipping or postage, and to restock the

inventory on our shelves. If you decide to cancel your order, you agree to allow us to recover our costs from you. If we are successful in cancelling your order, we will charge you 2.5% of your total order, or $5.00, whichever is more. We will never charge you more than your total order (including shipping) for a cancellation.

Once an order is placed, there is no guarantee that it can be cancelled. To cancel an order, you must send us an email: admin@Vacuum24x7.Com  to request a cancellation. If the order has not yet shipped, we will make every effort to cancel the order before it has been shipped. If we are successful in cancelling your order, we will charge you 2.5% of your total order (including shipping costs), or $5.00, whichever is more. We will never charge you more than your total order (including shipping) for a cancellation. If we are unable to cancel your order before it has shipped, your order will not be cancelled. However, you will be able to return your order. Please see our return policy below for instructions on how to return an item or order.



Shipping Policy


Shipping Method: Our Default shipping system is United States Postal Service. Packages up to 13oz. are shipped First Class Mail. Items over 13 ounces are sent via UPS Ground. Only in continental USA.


Tracking Numbers: Tracking Numbers are obtained for every shipped order. We email these tracking numbers to you upon shipping. Because we email the tracking numbers immediately upon shipping, USPS and/or UPS may not have these numbers entered in their systems at the time we send you the email. Please allow 24 hours for the tracking numbers to be activated and working.


Incorrect Addresses: We expect that our customers know where to ship their goods, but we recognize that sometimes, you will make a mistake. In order to help you correct mistakes, we send you an email when your order is downloaed and approved. It shows the shipping address, and provides a link for you to correct that address. If the address you give us is incorrect or incomplete in any way, you should notify us of the mistake right away, so that we can use the correct address on the shipping label. If the item has already shipped, we cannot take responsibility for your error, and no refund or credit will be given. We will attempt to contact the unintended recipient, and make arrangements for delivery to your correct address, at your expense.


Delivery Times: You should receive your order within a week via USPS First Class Mail (up to 13 oz. packages) or Priority Mail if you live in Hawaii, Alaska, Puerto Rico and APO/FPO addresses. UPS Ground delivery times will vary from 3 to 7 days, depending on your location.


Outside of Continental US:Items heavier than 1 lb do not qualify for free shipping to Hawaii, Alaska, Puerto Rico, and APO/FPO addresses. For shipments over 1 lbs to these addresses please send us an email: admin@Vacuum24x7.Com to arrange shipping.





SHIPPING CHARGES U.S.A. ONLY

ALL ORDERS $100.00 AND OVER ARE SHIPPED FREE!!!!

Order Total

Shipping Charge

$0.00 - $19.99

$4.99

$20.00 - $49.99

$6.99

$50.00 - $69.99

$7.99

$70.00 - $99.99

$8.99

$100.00 and over

Free Shipping!



Return Policy


Standard Returns: We include return instructions in every package we ship. If you have lost these instructions, you can obtain a copy here. You do not need an RMA, but you must follow the instructions and conditions we provide. You must also fill out and include our return instructions with your returned part. Failure to follow these instructions and conditions will almost certainly guarantee that your return will be refused. By following the instructions and conditions, your return will be processed quickly and without delay.


Our Mistake: You will not be penalized in any way for our mistakes. If we ship you a different part than you ordered, we will bear the cost of shipment and replacement. Alternatively, upon return of the part, we will refund your purchase price, at your option.


Your Mistake: Sometimes, you, the customer, may order the wrong part or may order too many parts. Subject to the restrictions listed below, we will gladly accept these parts in return and will be glad to assist you in obtaining the correct replacement part. We will deduct our actual cost of shipping from your refund, without regard to the amount we charged you for shipping. In many cases, our actual shipping cost will exceed the amount we charged you. We will charge a restocking fee of 20% per part, or $10.00,

whichever is greater. We reserve the right to waive or reduce restocking and/or shipping fees for customers that re-order the correct replacement part from us on a case-by-case basis.



Return Fees: We will deduct our actual cost of shipping from your refund, without regard to the amount we charged you for shipping. In most cases, our actual shipping cost will exceed the amount we charged you. We will charge a restocking fee of 20% per part returned, or $10.00, whichever is more, per order when you return parts. We reserve the right to waive or reduce

restocking and/or shipping fees for customers that re-order the correct replacement part from us, on a case-by-case basis. All return fees are waived if the problem arises from our mistake.


Conditions for all Returns:
  • All returns must be in pristine, new condition, suitable for resale as a new item.
  • All returned packages must be returned unopened in the original packaging.
  • All returns must be returned unused and/or uninstalled.
  • All returned packages must be returned unused and/or uninstalled.
All returns will be inspected for compliance with our return policies and conditions. Where returned items do not comply with our return policies and conditions, no refund will be issued, and the customer will be contacted to arrange for disposition of the returned item.


Refused Shipments: We will issue a partial refund for any shipments that are refused and returned to us. We will charge a restocking fee of 20%, or $10.00, whichever is greater, plus double our actual cost of shipping. In most cases, our actual shipping cost will exceed the amount we charged you.


Typographical Errors: We have made every effort to display captions and pricing of our products that appear on the site as accurately as possible. In the event that an item is listed at an incorrect price or with incorrect information due to a typographic error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.



Warranty Policy


Parts Warranties: We do not offer warranties of any kind on any of the parts that we sell. The manufacturers and distributors of these parts do not offer any warranties of any kind for any of the parts that we sell. The reason for this BLANKET NO WARRANTY POLICY is because frequently, an improper installation of the part will lead to the failure of the part. Because we cannot monitor or control the quality of the service that involves the parts we sell, we offer no warranties whatsoever.

This is a standard practice in the repair parts industry.



Legalities


Terms of Use: If you do not agree to the Terms of Use, discontinue using the site immediately! By using this site, you agree to these Terms of Use. If you do not agree to these Terms of Use, do not use the site.


Intellectual Property: Materials in this web site are Copyrighted and all rights are reserved. Text, graphics, databases, HTML code, and other intellectual property are protected by US and International Copyright Laws, and may not be copied, reprinted, published, reengineered, translated, hosted, or otherwise distributed by any means without our explicit and written permission. All of the trademarks on this site are trademarks of Vacuum24x7.Com or of other owners used with their permission.


Use of this website: Vacuum24x7.Com grants you a non-exclusive, non-transferable license to use our web site accessible to you subject to these Terms and Conditions. The web site may be used only for viewing information or for extracting information to the extent described below. You agree to use information obtained from Vacuum24x7.Com's

databases only for your own private use provided that is not the selling or broking of information, and in no event cause or permit to be

published, printed, downloaded, transmitted, distributed, reengineered, or reproduced in any form any part of the databases (whether directly or in

condensed, selective or tabulated form) whether for resale, republishing, redistribution, viewing, or otherwise. Nothing herein shall authorize you to create any database, directory or hard copy publication of or from our databases, for any use even your personal use.


Our Liability: You use this website at your own risk. The materials in this site are provided "as is" and without warranties of any kind either express or implied. Vacuum24x7.Com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Vacuum24x7.Com does not warrant that the functions contained in the materials will be uninterrupted or error-free, or that defects will be corrected. Vacuum24x7.Com does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Vacuum24x7.Com)

assume the entire cost of all necessary servicing, repair or correction.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Under no circumstances, including, but not limited to negligence, shall Vacuum24x7.Com be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Vacuum24x7.Com or a Vacuum24x7.Com authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Vacuum24x7.Com's total liability to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing this site.

Facts and information at this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice. All data provided on this website is to be used for information purposes only. Information provided in our website is not all-inclusive, and is limited to information that is made available to Vacuum24x7.Com and such information should not be relied upon as all-inclusive or accurate.


Other Legal: These Terms of Use will apply to every access to www.Vacuum24x7.Com

Vacuum24x7.Com reserves the right to issue revisions to these Terms of Use by publishing a revised version of this document on this site: that version will then apply to all use by you following the date of publication. Each access of information from Vacuum24x7.Com will be a separate, discrete transaction based on the then prevailing terms.

This Terms of Use and the license granted may not be assigned or sublet by you without Vacuum24x7.Com's written consent in advance.

These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the State of Virginia, as it is applied to agreements entered into and to be performed entirely within such jurisdiction.

To the extent you have in any manner violated or threatened to violate vacuum24x7.Com and/or its affiliates' intellectual property rights, Vacuum24x7.Com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Virginia, and you consent to exclusive jurisdiction and venue in such courts.